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AI-EnglishPro

Business English, scored to CEFR.

Assess listening, speaking, reading and writing for customer-facing and global roles. Every score maps to the CEFR scale, so hiring and L&D teams share one standard.

4 skills, LSRWA1 to C2 CEFR levels
AI-EnglishPro, sample test

“Describe a time you handled a difficult customer call. What did you say, and what was the outcome?”

Press record. This demo simulates a 4-second answer.

L’OréalEricssonDeloitteEYFPTPhilip Morris InternationalTiger Analytics
CEFR

One scale everyone understands.

CEFR describes language ability in six levels. Click a level to see what it means at work.

B2. Interacts with fluency and spontaneity, and writes clear, detailed text on a wide range of subjects.
AI Context Check

AI Context Check keeps answers on topic.

Fluent but off-topic answers can inflate scores. The AI-driven comprehension check measures how far a response digresses from the question, so you score what was asked.

AI Context Check

Question: “How would you calm an upset customer?”

“I’d listen first, acknowledge the problem and agree a clear next step with a time.”
12% digression

Five tests, one standard.

English Speaking Test

Report: Vocabulary, grammar, phonological control, comprehension and fluency

15 to 20 minutesCustomer-facing roles

English Writing Test

Report: Vocabulary, grammar, comprehension, orthographic control, coherence and thematic development

30 to 35 minutesEmail, notes and summaries

English Listening Test

Report: Verbal ability, vocabulary and fluency, with British and US accents

10 to 35 minutesVoice process roles

English Reading Test

Report: Vocabulary, grammar, reading aptitude and verbal ability

15 to 20 minutesData-heavy roles

LSRW English Test

Report: Speaking, listening, reading and writing together

40 minutesCustomizable for BPOs

See all language tests

Browse AI-EnglishPro tests in the library.

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Use cases

Hire and upskill on English communication.

Essential across BFSI, telecom, IT and ITES, BPO and non-profit organizations.

BPO hiring

Hire and upskill BPO talent on English communication skills, and give VNA trainers a CEFR-based approach for voice process roles.

Start with a focused pilot.

One or two roles, or one team. We help you pick the assessments, run them with real people and compare the results with your current process.